Terms & Conditions

Terms & Conditions

These Terms & Conditions govern the use of the TradeOnyxplatform between the provider and registered users. By registering, you expressly accept these Terms & Conditions.

Note: The German version of these Terms & Conditions is the legally binding version. This English translation is provided for convenience only.

⚠ Not investment advice — Important disclaimer

TradeOnyx is a purely analytical and journalling tool for traders. The platform does not constitute investment advice, investment recommendations, trading recommendations or any other financial services within the meaning of applicable securities law. All data displayed on the platform is based solely on trading data entered by the user and serves exclusively for personal performance analysis. No content on the platform constitutes a solicitation to buy or sell financial instruments. Trading in financial markets carries substantial risk and may result in the total loss of invested capital. The provider accepts no liability for trading decisions made on the basis of platform data.

§ 1 Provider and Scope

Provider: TradeOnyx UG (haftungsbeschränkt)

Address: Stockberg 19, 52393 Hürtgenwald, Germany

Managing director: Christian Grube

Registration court: Amtsgericht Düren, HRB 10446

Email: [email protected]

These Terms apply to all agreements between the provider and users regarding the use of TradeOnyx. Conflicting terms of the user are not recognised.

§ 2 Scope of Services

TradeOnyx is a web-based SaaS platform for traders. The service includes in particular:

  • Trading journal with daily entries (pre-market plan, market notes, post-market reflection, mood tracking)
  • Per-trade review with execution grade (A–F), plan adherence, notes, screenshots
  • Playbooks — strategy templates with entry/exit criteria, assignable per trade
  • Tag system categorised by setup / mistake / psychology / custom
  • Performance dashboard: equity curve, win rate, profit factor, S&P 500 benchmark
  • Calendar view with daily P&L and journal-entry indicator
  • Candlestick chart widget with indicators and broker overlay (entry/exit on the candles)
  • Broker-symbol mapper (per account), timezone-aware trade storage (UTC backend)
  • Broker import via broker presets (CSV, Excel, PDF), live API sync for selected brokers, plus a generic CSV format with per-import timezone. Which brokers are supported, and by which route, is listed and kept current on the broker support page
  • Multi-account support incl. separate tag and mapping libraries per account
  • Onyx-Engine: currently 28 behavioural analyses of your own trading history, unlocked per plan (see § 4)
  • Tax export for the German income-tax return (Anlage KAP and Anlage SO) as PDF and CSV
  • Daily market briefing plus an MCP interface for external AI clients
  • Audit log of every mutation against journal entities (coach/team ready)
  • XP and level system to gamify discipline and consistency
  • Pro Plus: AI-powered trade and journal analyses (third-party AI provider, currently Anthropic PBC; provider may change)

The figures above describe the state at the time these Terms were published. The provider keeps extending the analyses and the broker coverage; the product pages are authoritative for the current scope.

The provider is entitled to develop, change or discontinue features, provided this is reasonable for the user.

§ 3 Registration, User Account and Minimum Age

(1) Use of the platform requires registration with a username, email address and password.

(2) Use of the platform is only permitted for persons who have reached the age of 18. By registering, you confirm that you are at least 18 years old.

(3) You are obliged to provide truthful information and to protect your account from unauthorised access. Only one user account per person is permitted.

§ 4 Prices, Subscription and Payment

Free: €0/month, open-ended. Includes dashboard, the full journal, 1 trading account, up to 500 trades, broker + CSV import, chart widget, daily briefing, tax export, and 7 of the 28 Onyx-Engine analyses.

Pro: €29/month or €290/year. Additionally: 2 trading accounts, up to 100,000 trades, unlimited screenshots, advanced reports, and 26 of the 28 Onyx-Engine analyses.

Pro Plus: €49/month or €490/year. In addition to Pro: AI-powered pattern detection, trade and journal analyses (third-party AI provider), all 28 Onyx-Engine analyses, up to 100,000 trades, 10 trading accounts, priority support. The AI analyses come with a quota of 1,000 analyses per calendar month and at most 30 per day.

Payment methods: Payment is processed by the payment provider Stripe. Paid subscriptions are sold through Stripe as merchant of record: for the payment transaction, Stripe acts as the contracting party, charges the applicable VAT and issues the payment receipts. The provider remains your contracting party for the provision and use of the software. Available payment methods are shown at checkout.

All prices include the applicable statutory VAT. Price changes will be communicated at least 30 days in advance by email. In the event of non-acceptance, the user has a right to extraordinary termination.

Free trial through a partner link: Subscribing through a partner's link gets you 30 days of Pro Plus at no cost. The terms of that:

  • Payment details are stored when the trial starts, but nothing is charged.
  • Unless cancelled before it ends, the trial converts automatically into a paid Pro Plus subscription at the price then in force. Cancelling is free and possible throughout the trial via any of the routes in § 5 (2).
  • The trial is granted exactly once per account, even if several partner links are used.
  • If no valid payment method is on file when the trial ends, the subscription ends rather than continuing unpaid.
  • Without a partner link there is no trial; the subscription starts as paid immediately. The permanently free plan is open to everyone regardless.

The Pro Plus AI quota covers 1,000 AI analyses per calendar month and at most 30 per day, counted in the account's own timezone. Both are hard limits: once either is reached, the platform declines further AI analyses until the next day or the next month rather than deferring them. The counter restarts with every calendar month, regardless of when the billing period begins. All other features are unaffected. The limits exist to prevent abuse and to contain the cost of the third-party AI provider; they can be raised for individual users.

§ 5 Term and Termination

(1) The agreement is concluded for an indefinite period.

(2) Termination by the user: At any time and without giving reasons. Three routes are open: the cancellation page tradeonyx.io/kuendigen (the cancellation button required by § 312k BGB, reachable without signing in), the subscription settings inside your account, or an email to [email protected]. Cancelling via the page gets you the confirmation in text form by email. For paid subscriptions, termination takes effect at the end of the current billing period; access remains until then.

(3) Termination by the provider: With 30 days' notice to the end of the month; for cause immediately in the event of a serious breach of these Terms.

(4) What happens to the data: Cancelling a paid plan ends the subscription only. The account stays and continues on the free plan, and the trades, journal entries and analyses you entered remain. Features above the free limits are no longer accessible, but the underlying data is not deleted.

(5) Deleting the account: If you want the data gone as well, delete the account in your profile settings. That is a separate, two-step confirmed action and takes effect immediately: account and contents are deleted, and a running subscription is cancelled in the same step. Details, including the statutory retention periods that keep individual accounting records alive, are in the Privacy Policy.

§ 6 Right of Withdrawal for Consumers

Cancellation Policy

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period is 14 days from the date the contract is concluded.

To exercise your right of cancellation, you must inform us ( TradeOnyx UG (haftungsbeschränkt), Stockberg 19, 52393 Hürtgenwald, Germany, [email protected]) by means of a clear statement of your decision to withdraw from this contract. You may use the model cancellation form below, but you are not required to.

To meet the cancellation deadline it is sufficient that you send your notice of cancellation before the cancellation period has expired.

Consequences of cancellation: If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and no later than 14 days from the day on which we received notice of your withdrawal. We will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement.

If you requested that performance of the service begin during the cancellation period, you must pay us a reasonable amount corresponding to the proportion of the service already provided up to the point at which you notify us of your exercise of the right of withdrawal, compared with the total scope of the service provided for in the contract.

The right of cancellation expires prematurely if the provider has begun performing the service and you have expressly agreed that the provider may begin before the cancellation period expires, and have confirmed your awareness that your right of cancellation will be lost once the contract has been performed in full (§ 356 (4) BGB for services, or § 356 (5) BGB for digital content, depending on the classification of the specific feature). The timestamp of that consent is stated in the contract confirmation you received by e-mail.

Model cancellation form (Annex 2 to Art. 246a § 1 (2) sentence 1 nos. 1 and § 2 (2) no. 2 EGBGB) — if you wish to cancel the contract, please complete this form and return it to:

To TradeOnyx UG (haftungsbeschränkt), Stockberg 19,
52393 Hürtgenwald, Germany · [email protected]

I/we (*) hereby give notice that I/we (*) cancel my/our (*)
contract for the provision of the following service:
TradeOnyx platform access, plan: _____________________

Ordered on (*) / received on (*): _____________________
Name of consumer(s): _____________________
Address of consumer(s): _____________________
Date: _____________________
Signature of consumer(s) (only on paper notification): _________

(*) Delete as applicable.

§ 7 User Obligations and Prohibited Use

The user undertakes not to post false or unlawful content, not to use automated scripts or bots, not to share access credentials with third parties, and to comply with applicable law.

§ 8 Availability and Maintenance

(1) The provider targets an average annual availability of at least 99 %, measured outside announced maintenance windows.

(2) Maintenance work is scheduled outside main market hours where possible (Mon–Fri 08:00–22:00 Europe/Berlin) and announced at least 24 hours in advance via email or in-app notification. Critical security updates may deviate from this rule.

(3) No claim to uninterrupted availability exists. Force majeure, third-party outages (hosting, CDN, payment providers) and short-term security measures remain unaffected.

(4) Beta phase. During the free, closed beta the service is provided free of charge and “as is”. The availability target in paragraph 1 does not apply during this phase; there is no claim to any particular availability. Features may change and data may be reset as the product is developed further. Either party may end beta participation at any time without giving reasons.

§ 9 Limitation of Liability

(1) The provider is fully liable for damages arising from injury to life, body or health, and for intentional or grossly negligent breaches.

(2) For slightly negligent breaches of material contractual obligations, liability is limited to foreseeable, typical contractual damage.

(3) Any further liability for slight negligence is excluded.

(4) The provider expressly accepts no liability for losses or damages arising from trading decisions made on the basis of data, analyses or statistics provided by the platform. The platform is not a substitute for professional investment advice. This exclusion does not apply to damages arising from a breach of material contractual obligations by the provider, in particular from demonstrable calculation, storage or display errors in values computed by the platform itself (e.g. incorrect FIFO pairing, discrepancies between imported broker data and dashboard-side computed metrics). In such cases the liability framework in paragraphs (1) to (3) applies.

§ 10 Intellectual Property

(1) All content, designs and source code of the platform are protected by copyright. Reproduction or distribution without written consent is prohibited.

(2) Ownership of user content. You retain full ownership of all content you contribute to the platform (trades, notes, screenshots, tags, journal entries, playbook descriptions). You grant the provider a simple, non-transferable, worldwide licence to store, display, process and back up such content solely for the purpose of delivering the agreed services. This licence ends automatically once the content is deleted per the Privacy Policy.

(3) No use for AI training. Use of user content for the training of AI models — neither by the provider nor by its subprocessors — is excluded. A data-processing agreement with corresponding purpose limitation is in place with the AI provider (see Privacy Policy).

(4) Anonymised aggregate analytics. A separate opt-in consent is obtained during onboarding before any anonymised, non-attributable aggregate analytics (e.g. cohort comparisons, platform-wide pattern detection) are produced from user content.

§ 11 Data Protection

The processing of personal data is governed by our Privacy Policy, which forms part of these Terms.

§ 11a Tax export (Anlage KAP and Anlage SO) — Disclaimer

(1) Preparation, not advice. The tax export is a technical aggregation of your closed trades, intended as preparation for entry into your German income-tax return. It is not tax advice. Binding tax-law guidance is provided only by your tax advisor or the competent tax authority (Finanzamt).

(1a) Two separate sections. The export reports two legally distinct sections, because a German trading account is not taxed uniformly: capital income under § 20 (2) EStG (CFDs, forex, equities, futures, options, crypto derivatives) for the Anlage KAP, including a flat-tax estimate, and privately held spot crypto as a private disposal under § 23 EStG for the Anlage SO. The Anlage SO is taxed at the user's personal income-tax rate, which the platform does not know; that section therefore contains no tax estimate but a FIFO check of the one-year holding period and sums split into tax-free and taxable amounts. The exemption limit under § 23 (3) EStG is pointed out; whether it applies also depends on private disposals outside the platform and cannot be assessed by the platform.

(2) Calculation methodology. The platform pairs imported buy/sell fills using the FIFO method (First In, First Out) per symbol and per account, producing round-trip trades and summing realised gross profit plus commission and swap. For the Anlage SO the holding period is additionally checked per base asset against the oldest open acquisition, again FIFO. Diverging tax-law evaluations (e.g. weighted-average method, accrued interest, foreign-withholding-tax credits, loss offset baskets per § 20 (6) EStG, the treatment of staking, lending, airdrops and wallet transfers) are not applied automatically.

(2a) Spot or derivative. Whether a crypto trade falls under § 20 or § 23 is determined from the market-type information supplied by the broker. Where the broker supplies none (typical for CSV imports and manually entered trades), the platform treats crypto as spot and therefore under § 23, provided no financing charges were booked. That classification is an assumption, is marked as such in the export, and must be verified by the user.

(3) User responsibility. You are obliged to verify the exported values prior to submission to the tax authority and, where appropriate, to reconcile them with your tax advisor. Imported broker data is taken at face value; incomplete or erroneous imports propagate into the export.

(4) Limitation of liability. The provider accepts no liability for differences between the export and any diverging tax-law evaluation by tax advisors, tax authorities or courts, nor for resulting back-payments, late-payment surcharges or fines. § 9 (Limitation of Liability) otherwise remains unaffected.

§ 12 Amendments to these Terms

(1) Amendments will be notified at least 30 days in advance by email. In the event of non-acceptance, the user has a right to extraordinary termination.

(2) If the user does not object to a notified amendment within the 30-day period and continues to use the platform after the amendment takes effect, this is deemed acceptance of the amendment. The provider will explicitly highlight this legal consequence and the right of extraordinary termination in every amendment notice (§ 308 No. 5 BGB).

§ 12a Consumer Arbitration

The provider is not obligated and not willing to participate in dispute resolution proceedings before a consumer arbitration board pursuant to § 36 VSBG.

§ 13 Governing Law and Jurisdiction

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For merchants, the place of jurisdiction is the provider's registered office.

§ 14 Severability Clause

If any provision of these Terms is found to be invalid, the validity of the remaining provisions shall not be affected.

Last updated: 11 August 2026